YOUR SPECIALTY & EDUCATIONAL TOY SUPERSTORE! 50% SALE! OVERSTOCKED ITEMS! CLICK HERE NOW FOR GREAT SAVINGS! Please feel free to call us at our toll free number 877-247-5437 CONTINENTAL USA DELIVERIES VIA UPS RESIDENTIAL GROUND AVERAGES BETWEEN $6.00 AND $10.00! YOU PAY EXACTLY WHAT IT COSTS US TO SHIP! MOST OF OUR PRODUCTS ARE 5-10% OFF NORMAL RETAIL PRICE ALL YEAR ROUND! SOME OF OUR PRODUCTS ARE SHIPPED DIRECT FROM THE MANUFACTURER. THESE ITEMS ARE NOTED ACCORDINGLY AND OUR SAVINGS ARE PASSED ALONG TO YOU IN THE FORM OF DISCOUNTS AND FREE SHIPPING! WE ALSO OFFER GIFT MESSAGING AT NO CHARGE AND GIFT WRAP AT $3.50 PER ITEM. ALL OCCASION WRAP OPTIONS: BIRTHDAY WRAP BABY WRAP ANY OCCASION WRAP  98% OF OUR CUSTOMERS RATED THEIR SHOPPING EXPERIENCE AT IQ KIDS VERY GOOD OR BETTER. 88% SAID EXCELLENT! IF YOU ARE NOT SATISFIED WITH OUR PRODUCTS AND SERVICE PLEASE REVIEW THE MERCHANDISE RETURN POLICY ON THIS PAGE. THE PRODUCT MUST BE IN RESELLABLE CONDITION UNLESS DAMAGED IN TRANSPORT OR DEFECTIVE. IQ KIDS INC. EMAIL US AT SALES@IQKIDS.COM sales@iqkids.com SHIPPING CHARGES AND ESTIMATED DELIVERY CONTINENTAL USA: The average shipping cost for most orders is between $6.00 and $10.00 for UPS Residential Ground. Shipping costs for all orders are calculated specifically for each customer based on the desired shipping service, order weight and destination. You pay exactly what it costs us to ship! Express delivery options are available to accommodate your needs. Ground deliveries generally take 3-6 business days. APO/FPO/PO SHIPMENTS: Deliveries to an APO, FPO or PO address will be sent first class mail via the US Postal Service. UPS does not ship to APO or PO addresses. A fee of $2.00 is added to APO/PO shipments because special handling and delivery to the post office is required. US Post Office shipment tracking is limited. ALASKA AND HAWAII: You must choose Fed Ex Alaska/Hawaii shipping option which is a two business day delivery by air. CANADA: We gladly accept orders from Canada. The customer is responsible for all duty charges. INTERNATIONAL: We ship to 32 countries around the world including: Argentina, Australia, Austria, Belgium, Brazil, Chile, Denmark, Ecuador, England, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Japan, Luxembourg, Mexico, New Zealand, Netherlands, Norway, Panama, Peru, Portugal, Scotland, Spain, Sweden, Switzerland, Venezula. We ship UPS Express or USPS Airmail only. Shipping time for UPS EXPRESS is 2 to 3 business days and USPS Airmail is 4 to 20 business days. DUTIES, VAT AND OTHER FEES ARE THE RESPONSIBILITY OF THE CUSTOMER. NO RETURNS ON INTERNATIONAL ORDERS. Merchandise that is shipped directly from the manufacturer may not be able to be shipped internationally. If you are interested in an item whose number starts DS- please call for shipping arrangements. INSURANCE: All UPS and US Post Office deliveries are fully insured. PAYMENT METHOD: We accept Visa, Mastercard, Discover, and American Express. Your credit card is not billed until your order is shipped. Exceptions include custom made items and some products shipped direct from the manufactuer. Purchase Order billing is available at check out for schools and businesses only. The purchase order shipping/billing name and address must be a school or business location. Sales tax is charged only on shipments made to Nevada. GIFT CERTIFICATES: Gift Certificates may be used upon receipt, there are no additional fees for redemption and the gift certificate expires in one year. If the amount purchased does not exceed the certificate amount, the difference will remain as a credit and can be used for additional purchases prior to the one year expiration. SAFE AND SECURE SHOPPING: When you use your credit card at IQ Kids Toy Store, rest assured the transaction is secure. Our servers use an advanced encryption technology that safeguards your personal information and guarantees privacy. In fact, shopping on line at IQ Kids is safer that using your credit card at a restaurant or department store. Give it a try and see for yourself why IQ Kids is 100% RISK FREE SHOPPING! MERCHANDISE RETURN POLICY: We stand behind the quality of our products. You may return any item in its original condition for any reason up to 30 days after purchase, whichever is later. Product must be in resellable condition unless damaged in transport or defective. We will gladly issue a gift certificate covering the value of your return that may be used to purchase any items we carry. Or, if you prefer, we will replace any item, or issue you a full refund- it's your choice! If we have made a mistake, we will also refund shipping charges. Software, video games and equipment and audio products must be returned unopened. AFTER YOUR ORDER IS SHIPPED, CANCELLED OR REFUSED ORDERS WILL BE BILLED A RE-STOCKING FEE OF 20% PLUS SHIPPING CHARGES BOTH WAYS. FREE SHIPPING PROMOTIONS ARE WAIVED FOR CANCELLED OR REFUSED ORDERS. |
