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SHIPPING INFO

HOLIDAY SHIPPING SCHEDULE

GROUND SHIPPING>

12/14 NOON PST IS LAST DAY FOR ORDERING FOR EAST COAST SHIP TO LOCATIONS INCLUDING MN, MI, VT, ME, NH, MA, RI, CT, NY, NJ, DE, MD, PA, OH, WV, VA, KY, TN,NC, SC, LA, MI, AL, GA FL


12/17 NOON PST IS LAST DAY FOR ORDERING FOR MIDWEST SHIP TO LOCATIONS INCLUDING ND, SD, AK, TX, OK, NE, KS, MO, IL, IA, IN

12/18 NOON PST IS LAST DAY FOR ORDERING FOR MOUNTAIN STATES SHIP TO LOCATIONS INCLUDING WA, ID, MT, NY, CO, NM, AZ

12/20 NOON PST IS LAST DAY FOR ORDERING FOR WESTERN STATES SHIP TO LOCATIONS INCLUDING CA, NV, UT, OR

THREE DAY SHIPPING 12/17 NOON PST IS LAST DAY FOR THREE DAY SERVICE

TWO DAY SERVICE 12/18 NOON PST IS LAST DAY FOR TWO DAY SERVICE

OVERNIGHT SERVICE 12/20 NOON PST IS LAST DAY FOR OVERNIGHT SERVICE

50% SALE! OVERSTOCKED ITEMS!
CLICK HERE NOW FOR GREAT SAVINGS!


CONTINENTAL USA DELIVERIES VIA UPS RESIDENTIAL GROUND AVERAGES BETWEEN $6.00 AND $9.00! YOU PAY EXACTLY WHAT WHAT IT COSTS US TO SHIP! MOST OF OUR PRODUCTS ARE 5-10% OFF NORMAL RETAIL PRICE ALL YEAR ROUND! SOME OF OUR PRODUCTS ARE SHIPPED DIRECT FROM THE MANUFACTURER. THESE ITEMS ARE NOTED ACCORDINGLY AND OUR SAVINGS ARE PASSED ALONG TO YOU IN THE FORM OF DISCOUNTS AND FREE SHIPPING! WE ALSO OFFER GIFT MESSAGING AT NO CHARGE AND GIFT WRAP AT $3.50 PER ITEM.

SHIPPING CHARGES AND ESTIMATED DELIVERY

CONTINENTAL USA: The average shipping cost for most orders is between $6.00 and $9.00 for UPS Residential Ground. Shipping costs for all orders are calculated specifically for each customer based on the desired shipping service, order weight and destination. You pay exactly what it costs us to ship! Express delivery options are available to accommodate your needs. Ground deliveries generally take 3-7 business days.

APO/FPO/PO SHIPMENTS: Deliveries to an APO, FPO or PO address will be sent first class mail via the US Postal Service. UPS does not ship to APO or PO addresses. No fee is added to APO/PO shipments for special handling and delivery to the post office. US Post Office shipment tracking is limited.

ALASKA AND HAWAII: You must choose UPS Alaska/Hawaii shipping option which is a two business day delivery by air.

CANADA: We ship to Canada. The customer pays the import duties levied by the Canadian Government.

INTERNATIONAL: We ship to 32 countries around the world including: Australia, Argentina, Austria, Belgium, Bermuda, Brazil, Chile, Denmark, Ecuador, England, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Japan, Luxembourg, Mexico, New Zealand, Netherlands, Norway, Panama, Portugal, Scotland, Spain, Sweden, Switzerland and Venzuela. We ship UPS Express or USPS Airmail only. Shipping time for UPS EXPRESS is 2 to 3 business days and USPS Airmail is 4 to 20 business days. In some cases dimensional sizes may apply and have additional shipping cost. We will advise you before shipping the product and obtain your approval. DUTIES, VAT AND OTHER FEES ARE THE RESPONSIBILITY OF THE CUSTOMER. NO RETURNS ON INTERNATIONAL ORDERS.

Merchandise that is shipped directly from the manufacturer may not be able to be shipped internationally. If you are interested in an item whose number starts DS- please call for shipping arrangements.

INSURANCE: All UPS and US Post Office deliveries are fully insured up to $100US.

PAYMENT METHOD: We accept Visa, Mastercard, Discover, Diners Club, American Express and Yahoo Paydirect. Your credit card is not billed until your order is shipped. Exceptions include custom made items and some products shipped direct from the manufactuer. Purchase Order billing is available at check out for schools and businesses only. The purchase order shipping/billing name and address must be a school or business location. Sales tax is charged only on shipments made to Nevada.

Yahoo! PayDirect Accepted Here

GIFT CERTIFICATES: Gift Certificates may be used upon receipt, there are no additional fees for redemption and the gift certificate expires in one year. If the amount purchased does not exceed the certificate amount, the difference will remain as a credit and can be used for additional purchases prior to the one year expiration.

SAFE AND SECURE SHOPPING: When you use your credit card at IQ Kids Toy Store, rest assured the transaction is secure. Our servers use an advanced encryption technology that safeguards your personal information and guarantees privacy. In fact, shopping on line at IQ Kids is safer that using your credit card at a restaurant or department store. Give it a try and see for yourself why IQ Kids is 100% RISK FREE SHOPPING!

MERCHANDISE RETURN POLICY: We stand behind the quality of our products. You may return any item in its original condition for any reason up to 30 days after purchase. Product must be in resellable condition unless damaged in transport or defective. We will gladly issue a gift certificate covering the value of your return that may be used to purchase any items we carry. Or, if you prefer, we will replace any item, or issue you a full refund- it's your choice! If we have made a mistake, we will also refund shipping charges. Software, video games and equipment and audio products must be returned unopened. AFTER YOUR ORDER IS SHIPPED, CANCELLED OR REFUSED ORDERS WILL BE BILLED A RE-STOCKING FEE OF 20% PLUS SHIPPING CHARGES BOTH WAYS. FREE SHIPPING PROMOTIONS ARE WAIVED FOR CANCELLED OR REFUSED ORDERS.

PRIVACY POLICY: IQ Kids Inc. will maintain complete and total privacy of all personal information collected through our web site including e-mail addresses. Private customer information will not be distributed or sold to others for any reason whatsoever. IQ Kids Inc. may send newsletters to customers periodically with an option to un-subscribe.